New models of governance and public services

Localism, decentralisation, market making and ICT

Government acts on contract transparency

, 7 June 2016

The updated Model Services Contract, published at the end of May, contains a new transparency clause, to enable the publishing of public service contracts and of contract performance data. This matters because we have continued to see a number of high-profile problems that have brought into question the Government’s ability to manage public service...

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Sustainability and Transformation Plans: another NHS reorganisation?

, 3 June 2016

Earlier this year, new structures were announced to oversee health care in 44 areas of England. On 19 May, the NHS Chief Executive, Simon Stevens, said that these structures needed a firmer footing, implying that legislation would be needed. The new structures could create a more coherent approach to health in local areas, with...

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The role of graduate programmes in transforming public services

, 31 May 2016

What can fast-trackers bring to the table? Public service challenges are often long-standing. For Police Now Chief Executive David Spencer, this proves existing solutions aren’t working and something needs to change. From panellists’ perspective, a crucial aspect of that change is greater front-line leadership. Their experience suggests public services don’t suffer from a lack...

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What will English devolution mean for joining up local public services?

, 19 May 2016

An expert panel convened by the Institute for Government agreed that English devolution provides a major opportunity to tackle long-standing barriers to local public service integration. Previously, local areas were ‘hamstrung by the lack of access to some of the big levers or benefits’, explained Andrew Gates, Head of Policy at Sheffield City Region...

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Making the most of citizen complaints to improve services

, 26 April 2016

Momentum behind joining up and integrating public services around citizens is increasing. As more powers are handed to local areas through ‘devolution deals’, there is now greater opportunity to trial new, collaborative ways of working and shape services around local, citizen needs and experiences. Although evidence around whether joining up actually does improve outcomes...

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How can professional bodies support more joint working on the frontline?

, 25 April 2016

Public service reform is geared towards greater collaboration between services and better meeting citizens’ needs through a joined up, person-centred approach. The pressure on services to do this is growing, with the Government announcing plans for integration in areas such as health and social care by 2020. But while the importance of frontline practitioners...

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Police and crime commissioner elections 2016

, 8 April 2016

The introduction of Police and Crime Commissioners (PCCs) in England and Wales following the 2011 Police Reform and Social Responsibility Act has not been a roaring success. Elections on a cold November day in 2012 when no other elections were happening saw only 15% of voters casting their ballots, suggesting that the Government’s plans...

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The secrets of NICE success

, 4 April 2016

To write in praise of a public body always carries a risk. That what you are doing is a curse. The Audit Commission’s independently written but self-commissioned history of its existence up to 2008 was followed in 2010 by the decision to abolish it. So it is to be hoped that a short history...

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The role of Whitehall in a more devolved England

, 17 March 2016

How will Whitehall be involved in future devolution? Devolution deals between government and local areas have so far been signed in eight places. As panellist Will Garton, Deputy Director of Local Government and Reform, Public Services, at HM Treasury, reminded the audience, the devolution agenda encompasses more than just devolution deals – for example,...

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Has New Zealand got all the answers to public service reform?

, 9 March 2016

New Zealand’s public service often pops up as a success story in the UK and international media. The widely celebrated Better Public Services (BPS) reform agenda, formally launched by the New Zealand Government in 2012, is laudable in its aims. For the first time, the Government has published 10 priority outcomes (or ‘results’), in...

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