List of figures and tables

Summary and conclusions

Table 0.1: Concern ratings for nine public services

Health and social care

Figure 1.1: Change in current and capital spending in general practice in England (real terms), since 2010/11

Figure 1.2: Change in estimated demand for general practice consultations, since 2010

Figure 1.3: Number of general practitioners (excluding locums), nurses and other staff involved in direct patient care within general practice (full-time equivalent), since 2010

Figure 1.4: Percentage of GP Patient Survey respondents who reported having an appointment over the phone with a member of a general practice surgery, since 2012

Figure 1.5: Percentage of GP patients rating their experience as ‘good’ or ‘very good’, since 2012

Figure 1.6: Patient waiting times for an appointment with a GP or general practice nurse, since 2012

Figure 1.7: Change in spending on NHS providers in England (real terms), since 2009/10

Figure 1.8: Change in estimated demand for acute care, since 2009

Figure 1.9: Change in the total number of doctors and nurses (full-time equivalent) in NHS trusts and clinical commissioning groups, since September 2009

Figure 1.10: Number of emergency admissions via type 1 Accident & Emergency, since 2009/10

Figure 1.11: Overall patient experience scores for adults treated as inpatients, since 2009/10

Figure 1.12: Percentage of emergency attendances (type 1) admitted, transferred or discharged within four hours, August 2010 to August 2018

Figure 1.13: Change in adult social care expenditure in England (real terms), since 2009/10

Figure 1.14: Change in the percentage of adult social care jobs, since 2009/10

Figure 1.15: Vacancy and turnover rates in social care jobs, 2012/13 to 2017/18

Figure 1.16: Number of people receiving long-term, state-funded social care in year, 2009/10 to 2016/17

Figure 1.17: Number of hospital bed days lost because of delayed transfers of care due to a lack of suitable social care, August 2010 to July 2018

Children and young people

Figure 2.1: Change in spending on children’s social care in England (real terms), since 2009/10

Figure 2.2: Change in the child population in England, as of 30 June, since 2009/10

Figure 2.3: Number of local authority children’s social workers as of 30 September, since 2011/12

Figure 2.4: Number of children’s social worker vacancies as of 30 September, since 2011/12

Figure 2.5: Changes in the number of child protection enquiries, children subject to a child protection plan and looked-after children, since 2009/10

Figure 2.6: Percentage of children subject to a child protection plan who had reviews within the required time, 2009/10 to 2016/17

Figure 2.7: Spending on schools (£ billion, 2017/18 prices) (current), since 2009/10

Figure 2.8: Pupil numbers in primary and secondary schools (age 5–15), as of January, since 2009/10

Figure 2.9: Change in the number of primary and secondary school teachers (full-time equivalent), since 2010/11

Figure 2.10: Recruitment to postgraduate initial teacher training, relative to target, since 2011/12

Figure 2.11: Teacher entry and leaving rates, year to November 2011 to year to November 2017

Figure 2.12: Pupil attainment at the end of primary school (Key Stage 2) and the end of secondary school (Key Stage 4), 2009/10 to 2016/17

Neighbourhood services

Figure 3.1: Change to spending on neighbourhood services in England (real terms), since 2009/10

Figure 3.2: Number of library employees and volunteers in England, as of 31 March, 2009/10 to 2016/17

Figure 3.3: Number of libraries in England, as of 31 March, 2009/10 to 2016/17

Figure 3.4: Number of local authorities collecting residual waste less than weekly, and weekly or more, since 2010/11

Figure 3.5: Food standards and food hygiene interventions completed on time, 2009/10 to 2017/18

Figure 3.6: Percentage of residents ‘very’ or ‘fairly’ satisfied with their local waste collection, library and road maintenance services, September 2012 to June 2018

Figure 3.7: Change in usable local authority reserves, since 2009/10

Law and order

Figure 4.1: Change in net expenditure on police services in England and Wales (real terms), since 2009/10

Figure 4.2: Change in the number of police officers (full-time equivalent), as of 31 March, since 2010

Figure 4.3: Number of police officers on long-term sick leave, as of 31 March, since 2013

Figure 4.4: Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services’ police effectiveness, efficiency and legitimacy (PEEL) ratings, 2017

Figure 4.5: Victim satisfaction with the police, since 2009/10

Figure 4.6: Change in spending on courts and tribunals in England and Wales (real terms), since 2010/11

Figure 4.7: Number of criminal cases received by the Crown and magistrates’ courts (thousands), since 2010/11

Figure 4.8: Sexual and drug offences as a proportion of criminal cases received by the Crown Court, since 2010/11

Figure 4.9: Change in Her Majesty’s Courts and Tribunals Service staff numbers (full-time equivalent), since 2011 Q2

Figure 4.10: Change in the number of magistrates and judges, since 2010/11

Figure 4.11: Number of criminal cases dealt with by the Crown and magistrates’ courts (thousands), since 2010/11

Figure 4.12: Percentage of Crown and magistrates’ court trials that went ahead on the originally scheduled date, since 2010/11

Figure 4.13: Average waiting time (weeks) for Crown Court trials, since 2010/11

Figure 4.14: Change in spending on prisons in England and Wales (real terms) (current), since 2009/10

Figure 4.15: Prison population in England and Wales, as of 30 June, since 2009

Figure 4.16: Change in the total number of core operational staff (Bands 3–5) (full-time equivalent) in public prisons, as of 31 March, since 2009/10

Figure 4.17: Number of assaults in prisons in England and Wales, since 2009/10

Figure 4.18: Number of self-harm incidents in England and Wales, since 2009/10

Figure 4.19: Number of offenders achieving level 1 or 2 qualifications in English and maths, 2010/11 to 2016/17

Concern ratings

Table 5.1: Methodology for concern ratings

Table 5.2: Concern ratings for nine public services