Over the last two decades, there have been repeated attempts to join up services and achieve local outcomes that are responsive to citizen needs. We explore their strengths and weaknesses, and how to share learning and best practice more widely.
New models of governance and public services - Project Archive
Updated: Feb 2019
Updated: Apr 2019
The principles of choice and competition have underpinned successive governments’ public service reform agendas in an effort to improve quality, efficiency and value for money across a range of public services.