Our public services are constantly evolving. They must meet the changing needs of society within available public resources – and they must take advantage of the opportunities provided by new skills, knowledge and technology. Our research explores the latest thinking in the design, delivery and governance of public services.
Arm's length bodies (ALBs) are a contested part of the government landscape. We have conducted research on ALBs and with the Public Chairs Forum are exploring practical ways to improve their governance.