Learning from large scale organisational change
The Institute is investigating major organisational change projects in central government and its agencies in order to:
- Generate an up-to-date overview of government's organisational change projects and the ways in which they are handled by departments and agencies;
- Identify the main issues affecting organisational change projects in government and how they could be addressed;
- Improve the ways in which public sector leaders identify and resolve the wide range of choices involved with initiating and implementing organizational change.
Background
The public sector must deal with a range of pressures that result in significant changes to the structure, processes, culture, and size of public sector organisations
There have been various claims that the frequency and extent of such changes have increased in recent years, with talk of "change fatigue" developing in some sectors. Despite these sector-wide issues, it is clear that the type and scale of change varies greatly across departments and agencies. The activities may be termed "business change", "transformation", or simply be presented as a new strategic plan; they may be grouped into a structured programme or portfolio, or they may be supported in a less apparent and more organic way.
Method
- A programme of semi-structured interviews with civil servants responsible for organisational change in central government departments and agencies;
- A review of the extensive literature around organisational change and change management;
- Quantitative data will be supplied by online survey of chief executives of top-tier local authorities in the UK.
Outcomes
The Institute will bring together those involved in change management to create an ongoing action learning set, building on existing networks. Based on our research, we will create a report that sets out the range of choices facing those who initiate and lead organisational changes.
Michael Hallsworth, Senior Researcher.
michael.hallsworth@instituteforgovernment.org.uk


