Background information

The latest round of Public Service Agreements

  1. The 2007 Comprehensive Spending Review, including supporting materials
  2. Analysis of Public Service Agreements
  3. Analysis of Public Service Agreement indicators
  4. Satisfaction, perception and confidence indicators in PSA framework

Local Area Agreements

  1. Analysis of the National Indicator Set
  2. Mapping the National Indicators onto relevant PSAs and DSOs
  3. Indicators selected by local authorities for their LAAs
  4. Original timeline for LAA implementation process